CapLinked

About CapLinked

A CapLinked virtual data room is a secure document sharing platform offering solutions for document management, due diligence, corporate mergers and acquisitions, and managing complex deals.

The company was founded in 2010 by a PayPal marketing leader and a banking executive. It is headquartered in Los Angeles, California, US, with data offices in Dubai and India and a communications agency in South Africa.

CapLinked most caters to companies working in M&A, real estate, those who raise capital, asset sales, financial services industries, and board and investor reporting.

Document security features

CapLinked pays special attention to document security:

  • All data on CapLinked is connected securely using HTTPS with no software plug-ins or required updates 
  • Sensitive data at rest are protected by the 256-bit Advanced Encryption Standard
  • Data encryption is SSL/TLS via endpoints of TLS Protocol
  • Multi-layer Security Firewalls for CapLinked data
  • A CapLinked data room has built-in real-time scanning protection from trojans, viruses, malware, etc.
  • SOC2 Type II certification under SSAE18
  • Data is hosted and managed by Amazon Web Services via secure data centers. PCI operates according to SAQ-D and is a member of the Cloud Security Alliance. Digital and physical data protection of Amazon Web Services include ISO 27001, SOC2/SSAE 18/ISAE 3402 (Previously SAS70 Type II), PCI SAQ-D, FISMA Moderate, and Sarbanes-Oxley (SOX).
  • Controlled Access
  • File Access
  • No Indexing for search engines and web crawlers
  • Comprehensive activity tracking
  • Audit trail
  • Watermarking
  • Digital rights management
  • Certification and compliance with the EU-U.S. Privacy Shield Program, the Federal Information Security Management Act (FISMA)

Collaboration and document management features

CapLinked virtual data rooms offer several solutions to enhance secure collaboration. 

A dashboard enables viewing recent activity, monitoring notifications, managing messages and contacts, and access to workspaces. Everything runs within a user-friendly interface and is accessible from any device.

Workspaces are secure platforms to share confidential documents, manage M&A transactions, raise capital, conduct due diligence, and oversee other complex deals. Furthermore, these processes are manageable and accessible from desktop or mobile devices.

CapLinked also provides integrated instant messaging, Q&A assignments (or Subject Matter Experts), FAQ notifications, and data room users’ activity feed.

CapLinked data rooms offer integration with Dropbox, Box, OneDrive, Google Drive, and Salesforce.

Document management features include uploading options, such as quick bulk upload and Safelink, the powerful desktop uploader by CapLinked. Also, there is a Microsoft Office document management solution to edit directly from your Workspace. Another feature is viewing various types of files (PDFs, MS Office, images, and videos) directly from your browser without plugins or downloads. Any confidential document changes can be followed up in Version Control.

Customer support

Customer support is available when setting up,  custom-fitting a workspace, training a team, or asking a question. Users can also visit the CapLinked support center for FAQs, tutorials, Q&A, and other knowledge bases.

CapLinked support is available 24/7/365 by chat, phone, and email. A dedicated account representative is always available to help. Assistance is only provided in English.

Free trial
Yes
Deployment
Cloud, SaaS, Web-Based
Training
In-person
Documentation
Live Online
Webinars
Support
Online
24/7
FAQs/Forum
Knowledge Base

Additional features 

A special feature of Caplinked besides Workspaces, Dashboard, their Q&A module, or data room customization is its API. It is a set of powerful security modules for integrating with existing company applications, improving workflow, and maintaining full control over the data.

Pricing plans

CapLinked has a free 14-day trial data room that can be converted to a paid subscription saving all content and workflow solutions. Features included in the free trial are unlimited access to tools, one workspace, 500 MB of storage, a pre-configured virtual data room, two admin accounts, enterprise-grade file encryption, custom dynamic watermarks, FileProtect digital rights management, and a 1-month promo rate after the free trial expires.

Two regular pricing plans are available:

  • The Team Plan is a starter virtual data room with document sharing and advanced security features. It includes 5 GB of storage, 1 workspace, 10 administrators, an unlimited number of other users, watermarking, two-factor authentication, real-time virus scanning, document management features, customization, and digital rights management.
  • The Enterprise plan is a fully customized VDR solution for due diligence plus exclusive access to their Concierge Services. The plan includes all Team Plan features plus extra data protection, API access integration, full-service setup assistance, flexible unlimited storage, and an unlimited number of users.

CapLinked plans require no long-term commitments. 

Features Checklist
256-Bit SSL Encryption Data Backup Document Expiry ISO 27001 Certified Virus Scanning HIPAA Compliance Multi-layer Security Firewalls
Mobile Device Management Multiple Channel Verification Permission Groups Set User Permissions
Bulk Uploads Drag and Drop Files In Document Linking Scroll-Through Viewer
Mobile Device Interface Multi-Language Support No Plugins Required
Audit Logs Notifications
Product Reviews
Joe Fulton CEO
Mar 1, 2022
5.0
We used Caplinked data room to raise funds, and it worked perfectly well. We could customize the interface, which made us look more professional in front of investors. Also, we could see what other users are doing in the data room. Ultimately, we reached our goals.
Tom Biznass
Oct 11, 2019
1.0
A very unprofessional company that is undergoing a re-organization of how they run things. They have broken (and continually try to break) the contract we signed with them to find ways to charge us more than what they agreed to by contract. Unless you want a headache, try look elsewhere.
Oscar Tuff Assistant Director
Aug 23, 2019
4.0
The best thing about Caplinked data room is that users can send each other instant messages. It really helps to improve the teamwork and makes processes go faster. Now all the matters are discussed in one place, and we don’t need to gather facts around different messengers.
Gib Stanton CFO
Jul 26, 2019
3.0
Compared to other providers, Caplinked data room is a good fit for its money. I especially like that the system sends notifications about updates via email. Overall, the software is easy to use. However, I don’t like that you need the support team to delete the workspace.
Hollis Hayter CEO
Jan 9, 2019
4.0
Caplinked data room is visually appealing and quite easy to use. I like that I can have full control over the documents and the data room. However, you can’t delete the workspace by yourself. Also, the system doesn’t alert you if you’re running out of space.
Jim Beasley Corp Dev Manager
Nov 30, 2018
4.0
We absolutely enjoy Caplinked data room using it for internal data management. It is very intuitive and pleasantly-looking. We even could customize the interface. It is very simple to upload the files and work with them. It’s a good service, especially for its price.
Elias Parrish Analyst
Jun 27, 2018
4.0
I’ve switched to Caplinked data room from another provider, and this one is way better. It offers all the necessary features for the management of documents without overloading the interface. Although some areas are still under development, it’s good that you can request your proposals to the dev team.
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