CapLinked
4.4/5
4.5/5
4.5/5
About CapLinked Virtual Data Room
A CapLinked virtual data room is a secure document sharing platform offering solutions for document management, due diligence, corporate mergers and acquisitions, and managing complex deals.
The company was founded in 2010 by a PayPal marketing leader and a banking executive. It is headquartered in Los Angeles, California, US, with data offices in Dubai and India and a communications agency in South Africa.
CapLinked VDR caters to companies working in M&A, real estate, those who raise capital, asset sales, financial services industries, and board and investor reporting.
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Document security features
As a secure platform, CapLinked pays special attention to document security:
- All data on CapLinked is connected securely using HTTPS with no software plug-ins or required updates
- Sensitive data at rest are protected by the 256-bit Advanced Encryption Standard
- Data encryption is SSL/TLS via endpoints of TLS Protocol
- Multi-layer Security Firewalls for CapLinked data
- A CapLinked data room has built-in real-time scanning protection from trojans, viruses, malware, etc.
- CapLinked meets SOC 2 (Type II), ISO 27001, HIPAA/HITECH, PCI SAQ-D, and FISMA compliance standards. The platform is hosted on Amazon Web Services’ secure, SOC 2 and ISO 27001-certified infrastructure with multi-layer firewalls.
- Controlled Access
- File Access
- No Indexing for search engines and web crawlers
- Comprehensive activity tracking
- Audit trail
- Watermarking
- Digital rights management
- Certification and compliance with the Federal Information Security Management Act (FISMA)
Collaboration and document management features
CapLinked virtual data rooms offer several solutions to enhance secure collaboration.
A dashboard enables viewing recent activity, monitoring notifications, managing messages and contacts, and access to workspaces. Everything runs within a user-friendly interface and is accessible from any device.
Workspaces are secure platforms to securely share information, manage M&A transactions, raise capital, conduct due diligence, and oversee other complex deals. Furthermore, these processes are manageable and accessible from desktop or mobile devices.
CapLinked VDR also provides integrated instant messaging, Q&A assignments (or Subject Matter Experts), FAQ notifications, and data room users’ activity feed.
CapLinked data rooms offer integration with Dropbox, Box, OneDrive, Google Drive, and Salesforce.
Document management features include uploading options, such as quick bulk upload and Safelink, the powerful desktop uploader by CapLinked. Also, there is a Microsoft Office document management solution to edit directly from your Workspace. Another feature is viewing various types of files (PDFs, MS Office, images, and videos) directly from your browser without plugins or downloads. Any confidential document changes can be followed up in Version Control.
Customer support
Customer support is available when setting up, custom-fitting a workspace, training a team, or asking a question. Users can also visit the CapLinked support center for FAQs, tutorials, Q&A, and other knowledge bases.
CapLinked support is available 24/7/365 by chat, phone, and email. A dedicated account representative is always available to help. Assistance is only provided in English.
Judging by the CapLinked reviews, the service provides responsive customer support, although this is not the strongest side of this provider.
Additional features
A special feature of Caplinked virtual data room besides Workspaces, Dashboard, their Q&A module, or data room customization is its API. It is a set of powerful security modules for integrating with existing company applications, improving workflow, and maintaining full control over the data.
Pricing plans
CapLinked has a free 14-day trial data room that can be converted to a paid subscription saving all content and workflow solutions. Features included in the free trial are unlimited access to tools, one workspace, 500 MB of storage, a pre-configured virtual data room, two admin accounts, enterprise-grade file encryption, custom dynamic watermarks, FileProtect digital rights management, and a 1-month promo rate after the free trial expires.
Two regular pricing plans are available:
Two pricing plans are available, both with no long-term commitment required:
- The Team Plan costs $399/month (flat rate) and is a starter virtual data room with document sharing and advanced security features. It includes 5 GB of storage, 1 workspace, unlimited guest users, watermarking, two-factor authentication, real-time virus scanning, document management features, customization, and digital rights management.
- The Enterprise plan starts at $500/month or $5,000/year (flat rate), with a fully customized quote available for larger deployments. It includes everything in the Team Plan plus unlimited storage, an unlimited number of users, SAML-based single sign-on, IP whitelisting, PDF redaction and e-signatures, custom API integrations, and full-service setup with dedicated Concierge Services support.
You can also learn more about CapLinked’s value for money by reading verified user reviews on Capterra, Software Advice, or G2.
