Box Data Room

About Box Data Room

Box is a provider of cloud storage, remote collaboration solutions, and a virtual data room solution founded in the United States in 2005. Box has offices in four US cities, as well as in nine other countries: Canada, UK, France, Germany, Netherlands, Sweden, Poland, Japan, and Australia. 

Box does not specialize in serving customers from specific industries or in facilitating a particular kind of corporate transaction. Rather, its software suite Content Cloud — which includes the Box virtual data room — serves customers from a wide range of industries (including organizations from the public sector) and can be used to streamline any corporate process that involves content management.

Document security features

Box protects data stored in its virtual data rooms with several security measures. Let’s have a closer look at them:

  • Multi-factor authentication. This feature makes it harder for hackers to remotely break into the accounts of data room users, or for anyone with access to the user’s device to impersonate the user and log onto their account.
  • Single Sign-On. SSO reduces the number of spots sensitive to malicious attack, since instead of having a different password for every software solution, the user uses a single sign-on to access all solutions.
  • Vector-based watermarking. This advanced watermarking feature allows administrators to add customizable document watermarks to images without impairing their resolution, which increases file sharing security.
  • AES 256-bit encryption at rest and in transit. This encryption method protects confidential files should they be stolen, since the thief won’t be able to read the encrypted files.
  • Box KeySafe. This Box solution — which can be integrated with the Box virtual deal room — allows customers to securely manage their encryption keys, thus ensuring that in case of a data breach, the encrypted data cannot be decrypted by hackers.
  • Certifications. Box has several data security certifications, including FIPS 140-2, GDPR, HIPAA, ITAR, PCI DSS, ISMAP, and FedRAMP.

Also, to its Enterprise clients, Box offers Box GxP, a platform for regulated and non-regulated content which enables pharma and life sciences organizations to validate Box. 

It’s worth noting that Box Zones — a Box add-on solution that can be included in the Enterprise Plus pricing plan — helps Box users comply with local standards for secure data storage in specific geographical regions.

Collaboration and document management features

When it comes to collaboration and easy document management, the Box data room offers the basic features common to most data room providers. These features allow administrators to securely share files with other users and work together on documents in a centralized virtual data room. 

Among the Box VDR document management and collaboration features are:

  • seven granular user permissions levels
  • easy search tool for searching within folders (but there’s no tool for searching within files)
  • offline data room access
  • mobile access

The Box data room also includes a few more advanced document management features, like version control. With this tool, users can still recover previous file versions even after saving changes.

Additional features

Apart from the features mentioned above, Box offers a variety of integrations, which allow its customers to integrate Box solutions with over 1400 other popular software tools. On top of that, user activity reporting allows Box administrators to find out exactly what each user has done within the data room.

Customer support

The Box data room provider offers its customers three levels of support: Standard, Premier, and Enhanced. Standard support is carried out through the providers’ web platform during local business hours. Premier support is also available only during local business hours but includes phone support. Enhanced phone support — which is available only for Enterprise Plus clients — is available 24/7/365.

Free Trial
14 days
Deployment
Cloud, SaaS, Web-Based
Mobile – Android, iPhone, iPad
Desktop – Mac, Windows
Training
Webinars
Live Online
In Person
Documentation
Support
FAQs/Forum
Knowledge Base
24/7 (Live Help)
Chat

Pricing plans

For businesses, Box has a per-user pricing system — where the client pays according to how many users have administrator permissions — and five different pricing plans. 

The Business Starter plan offers up to 100GB storage, while all other Box pricing plans offer unlimited data storage. As regards the number of non-admin users, the Business Starter plan includes 10 user permissions, the Business plan includes user permissions for all members of the client organization, and the Business Plus and both Enterprise plans include unlimited users, both internal and external.

For every Box VDR plan customers can choose between a monthly or an annual subscription, with the latter costing 25% less per month than the monthly subscription.

Features Checklist
Data Backup ISO 27001 Certified SOC 2 Certified
Mobile Device Management
Bulk Uploads Drag and Drop Files In Document Linking Microsoft Office Integration Scroll-Through Viewer
iPad Application Mobile Device Interface Multi-Language Support
Notifications Document Version Control
Product Reviews
Daniel O Mee
Jun 6, 2021
1.0
The only thing Box does well is sell its product. They misrepresented the features of Business Plus... their support simply does not exist on weekends!! Hard to imagine but that is a fact. They do not care at all about their clients. They misrepresented costs as well... to get any meaningful features get ready to pay $1500/year!!
Mark Johnson
Apr 6, 2020
1.0
Awful customer service. It also disconnects continuously. Not using it anymore.
Carson Wakefield Financial Analyst
Aug 29, 2019
5.0
We are using Box data room for internal document management, and it is sufficient for these needs. Sometimes we share files with stakeholders in the VDR so that they can review the data conveniently. Since the interface is simple, no one experiences issues working with this tool. It’s a decent data room provider with fair prices.
Lee Hanley Manager
Aug 1, 2019
4.0
To be completely honest, we chose the Box data room because of the low pricing. As a small company, we simply couldn’t afford anything more expensive. But despite the cheapness, this VDR offers all the features we need and works perfectly well for us. It was a good decision to choose this provider.
Bertie Street Corp Dev Manager
Jun 21, 2019
5.0
I like Box data room because it makes work with files so much easier. It has a very straightforward interface, and all the functions required for paperwork. Now the corporate data is neatly organized, and my employees can find anything when needed. Also, we’re ready for due diligence at any moment.
Kim Daniell Consultant
Feb 24, 2019
5.0
With Box data room, we can control the flow of documents within the company and maintain the data exchange with our partners. The software is very easy to use, and we never experienced any difficulties with it. Also, it allows to e-sign documents. This feature simplifies the partnership significantly.
Kasey Mark CEO
Jul 18, 2018
4.0
I am using Box data room in my company for a half a year, and so far I am totally satisfied with the service. This software improved the paperwork and made it way easier. And the task automation function saves me a lot of time. It is a very good data room, especially for its price.
Carl Proudfoot Owner
Mar 12, 2018
4.0
Box data room is quite standard, and there are not many unusual features. However, we don’t really need any extra functions. This provider covers all our requirements and helps us work with data efficiently. The app has a simple interface and well-thought execution of features - what else to wish for?
Arthur Barros Cunha, GLG Wireless Inc
Nov 1, 2017
4.0
Responded quickly to initial inquiry and they got us up and going quickly. This made a big difference for us. We found the Box support is easy to work with and very responsive and the data room worked perfectly.
Michelle Kristoffersen, Landsowne Partners
Oct 26, 2017
5.0
We continuously use a VDR by Box and have no complaints regarding the confidentiality of the files we store. The productivity of the deal is increased. I recommend Box as a reliable provider of virtual services.
Vinicio Cremonesi, Coxton Associates
Oct 16, 2017
5.0
We used this VDR for managing the work of employee teams within our organization. It is convenient and the whole working process gets more organized. We advise using Box VDR for similar purposes.
Leonide Nucci, Canyon & Robinson LLC
Oct 2, 2017
5.0
I believe that Box software is good for business transactions but if you do not work with heaps of documents, there is no use trying the paid version of Box its complex navigation best fits a more complicated data management needs.
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