SmartRoom

4.4
-/5
-/5
-/5

About SmartRoom VDR

SmartRoom user rating

Ease of use 3.0
Quality of support 4.0
Value for money 1.0
Would buy again 2.0

SmartRoom stands out in the virtual data room (VDR) market by providing unparalleled speed, security, and customer service, as highlighted on its website. This VDR facilitates efficient document management with an impressive upload speed of 5MB per second, ensuring quick and seamless data transfer. Its SmartLock technology extends security with remote document detonation. Thus, users can revoke access to documents even after the files have been downloaded, adding an extra layer of document control in data governance.

Moreover, SmartRoom incorporates built-in redaction and DocuSign integration, streamlining the process of handling confidential information and signing documents electronically. Additionally, the presence of dedicated project managers ensures personalized support, guiding users through complex transactions with ease.

Primarily utilized in sectors such as investment banking, education, M&A transactions, structured finance, and restructuring, SmartRoom VDR is designed to meet the demanding needs of these industries. Its robust features support secure and efficient collaboration, making it an essential tool for professionals involved in high-stakes transactions and projects.

Document security features

The SmartRoom VDR utilizes advanced file encryption techniques and algorithms to maintain secure document sharing and cloud storage. It also incorporates a handful of advanced multi-layered security features that keep your documents safe during financial transactions and other business critical events.

With SmartLock, you can revoke access to particular documents, even if they were already downloaded by a user and exited the virtual data room platform. 

Another good feature is document redaction, which allows you to automatically select keywords and data patterns for redaction applications. You can do this for as many files as you want and even control how many users can access redacted versions of your documents.

Moreover, SmartRoom VDR allows you to control who can access each document using multiple access levels, including view, save, modify, and print. The platform also enables you to generate detailed reports to make it easier for you to monitor and analyze your transactions. 

Plus, you may set alerts when specific changes take place in your virtual data room for better control. 

Collaboration and document management features

The SmartRoom virtual data room streamlines collaboration by allowing corporate executives and their teams to share sensitive data with a secure link. Among other collaboration tools the provider offers is SmartRoom Q&A. The feature allows users to manage and track inquiries efficiently, ensuring all questions are answered in a secure and organized manner. Furthermore, users can categorize, prioritize, and assign questions to the right team members.

Using SmartDrive, you can conveniently access and modify VDR documents directly from your computer. You can also utilize SmartMail to securely send files from your email to the virtual data room platform.

Additionally, SmartRoom makes managing your print queue much less of a hassle with SmartPrint. This feature provides you with an easy interface for monitoring print status, adding cover pages, and switching between printers. 

Further, the SmartRoom virtual data room lets you upload bulk amounts of documents in compressed ZIP files for faster upload speed. The virtual data room also facilitates document mapping and distribution across multiple index locations with a one-click system. Therefore, no matter how large your SmartRoom content is, you should be able to organize it efficiently.

With the SmartRoom mobile app, users can access their data rooms securely anywhere on the globe without requiring a computer. It’s also worth mentioning that Smartoom is integrated with Box, so you can seamlessly and securely import your documents directly into the virtual data room.

User experience

According to industry standards, SmartRoom offers a user-friendly virtual data room experience with a sleek interface and interactive dashboard. Its drag-and-drop feature simplifies file uploads, while advanced search functions allow users to find documents quickly. In addition, the platform is optimized for mobile, giving users full access to data from any device.

Common pain points include managing large volumes of sensitive data and maintaining security without compromising speed. SmartRoom resolves this with robust encryption and customizable permissions, ensuring secure and streamlined workflow management. Additionally, the mobile app provides easy document access, though some users report occasional syncing delays.

Integrations and compatibility

Here are the main SmartRoom data room integrations and how you can benefit from them:

1. Box

Easily import large volumes of documents and folders from Box into SmartRoom while maintaining the original file structure. Organize and manage your data effortlessly, saving time on manual transfers and ensuring a smooth workflow.

2. Office Online

Edit Word, Excel, and PowerPoint documents directly in SmartRoom without downloading files. Collaborate in real-time and maintain version control to ensure every change is captured.

3. DocuSign

Sign critical documents and keep them safely within SmartRoom to minimize delays throughout M&A or due diligence.

4. User Import Integration

Save time by importing users from your existing systems into SmartRoom and ensure all team members have the correct access levels.

Customer support

SmartRoom offers 24/7/365 customer support by phone. You can also get in touch with the customer support team by filling out the contact form on the website. Additionally, the website has useful support resources that include user guides, frequently asked questions, and training videos.

Currently, SmartRoom provides support in 8 languages: Chinese (Simplified), English, French, German, Japanese, Korean, Portuguese, and Spanish.

You may also benefit from document translation services through SmartRoom’s service providers.

On top of that, SmartRoom assigns a dedicated project manager for every project, whose primary duty is to assist with queries and problems related to the virtual data room. They also provide guidance on the deal flow.  

Free Trial
No
Deployment
Web
Mobile – Android, iPhone
Training
Documentation
Live Online
Support
24/7
Email & Phone
Live Chat

Additional features

SmartRoom virtual data room is hosted on the Microsoft Azure platform, which is widely acclaimed for its robust data center security. Other security measures and layers include network segmentation, proactive Intrusion Detection Systems, and firewall security.

SmartRoom pros & cons

After a thorough virtual data room overview, we can outline the following pros and cons of the provider:

Pros

  • Secure file sharing
  • Robust infrastructure protection
  • 24/7 technical support
  • File import from cloud repositories
  • Easy adoption by clients

Cons

  • No free trial
  • Few SmartRoom data room reviews from users

Pricing plans

Currently, SmartRoom doesn’t provide any details for its pricing models. To get a quote, you need to contact the sales team by filling out the form on the company’s website.

It’s also worth noting that you can request a free demo for the SmartRoom VDR, giving you the opportunity to get a hands-on test drive with the product.

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Features
ideals data room
intralinks
logo smartroom
User feedback
4.7
3.8
3,5
Ease of use
4.7
3.6
3.0
Ease of setup
4.7
3.6
3.0
Value for money
4.6
3.6
1.0
Customer care
4.8
4.3
4.0
Pros/cons
  • 24/7 chat support
  • 30-second response time
  • 8 levels of access
  • 25+ file formats
  • 15 languages support
  • Search with OCR
  • Advanced Q&A module
  • No
  • 24/7 live support
  • 4 levels of access
  • AI-redaction tool
  • Multi-format support
  • 8 languages support
  • Advanced Q&A
  • No bulk user invitation
  • 24/7 live support
  • Different levels of access
  • Multi-format support
  • Advanced Q&A
  • No project managers
  • No multilingual interface
  • No auto-indexing
Pricing range
Drag & drop upload
Personal manager
Bulk user invitation
Search with OCR
Auto-indexing
Multilingual access
Activity reports
Detailed audit trail
Activity notifications

Features Checklist

128-Bit and 256-Bit SSL Encryption Virus Detection Geographically Dispersed Data Centers Data Backup Dynamic Watermarks ISO/IEC 27001:2005 Compliance SSAE16 Compliance
Two-Step Verifications Digital Rights Management Permission Groups Mobile Device Management
Bulk Uploads Drag and Drop Files Microsoft Office Integration Q&A Section
iOS Application Android Application
Audit Logs Automatic Audit Reports

Product Reviews

4.0
Jun 29, 2022
Of course, it is not the most advanced provider out there. Still, Smartroom VDR is good, especially considering its affordability. It is quite easy to use and offers many necessary features. So we are rather content with the service.
Peter Midgley CFO
4.0
Aug 25, 2019
In my firm, we are using Smartroom VDR for almost a year, and we are completely content with it. It offers all the needed features and, most importantly, protection for our corporate data. We will continue using this provider, at least for the nearest future.
Richard Christison CFO
5.0
Apr 2, 2019
Smartroom VDR is the first data room we’ve ever tried, and I am glad it is the right fit. It protects our data and gives us the tools needed for documents management. The best thing is that the data room can be accessed from the mobile phone so that we can work with files remotely.
Jack Elmer Analyst
4.0
Nov 23, 2018
We don’t have many projects at once in my company. So Smartroom VDR fits us well. Probably, it will lack the functions if we will get more projects. But at this moment, we are satisfied with the service.
Phil Dukes CEO
4.0
May 16, 2018
Smartroom VDR is very basic, but we don’t really need anything more. My company is using this service to manage the internal flow of documents. Maybe we will use it to work with partners later. But for now, it serves us as a convenient repository.
Jimmy Leon Investor
4.0
Mar 28, 2018
Smartroom VDR is affordable yet of good quality. My employees feel very comfortable using it, and no one seems to have any issues. Sure, there are better options on the market, and maybe we will switch to something more advanced. But so far this data room is sufficient.
Billie Coleman CEO
5.0
Feb 8, 2018
Our organization has been using a SmartRoom VDR for a year. It is definitely a very secure and reliable platform. Plus, there is many useful options to enjoy. Recommend!.
Joseph Weiss, Mellon Capital
4.0
Oct 29, 2017
Obviously not the best online data room in the market, but very good for its price-quality ratio. We`ve been using it for almost a year, and had only some small problems that were quickly fixed by support. It definitely meets most of our company business needs.
Grace Denver, Nuveen Investments
5.0
Oct 13, 2017
Excellent service! This is our first try of virtual platforms, and we never got disappointed. It is just as advertised, and the security is on the level. The thing I enjoy most is the chance to work with the VDR on the go via my mobile. Thanks!
Eva Mitchell, Eagle Asset Management
4.0
Sep 25, 2017
This VDR is truly easy to use and not overloaded with unnecessary features. A good choice if you don`t have multiple projects to work with. Support is very helpful and always available.
Max Vogel, IBG Inc.
View more reviews

FAQ

SmartRoom virtual data room upholds SOC 2 Type 2, Privacy Shield, Cyber Essentials, and GDPR regulatory compliance to maintain the highest standards of security and privacy. In addition, SmartRoom advanced multi-layered security combines real-time activity monitoring, robust data encryption, and customizable access controls.
SmartRoom provides 24/7 support with a dedicated project manager available via phone, email, and live chat.
Yes, SmartRoom virtual data room offers a mobile app that allows users to access and manage documents securely on the go.
Yes, the provider offers a demo of the platform upon request. With it, you can explore SmartRoom virtual data room features and capabilities before making a purchase decision.
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