Vault Rooms

About Vault Rooms

Vault Rooms is a professional VDR provider specializing in M&A due diligence and banking transactions. It provides tools to manage critical files and enhance workflow during important transactions as a secure cloud-based platform.

Vault Rooms was established in 2006 as a virtual data room provider. During the past 16 years, Vault’s data rooms have streamlined thousands of global M&A transactions. 

In 2021 Cool Life CRM, Inc. acquired Vault Rooms, Inc. to improve its transactions portfolio. The company is located in Fort Worth, Texas, US. Vault data rooms are available in the US, the UK, Germany, Canada, China, Australia, Argentina, and Mexico. 

VRooms works with a wide variety of industries — from accounting and law services to private equity and banking. VRooms’ clients commonly are advisors, attorneys, accountants, bankers, investment banks, fundraisers, and many other corporate professionals.

Document security features

Just like many other solutions on the virtual data room market, VRooms is prudent about information security. They have a full-cycle security model covering infrastructure, application, and personnel security. Infrastructure security includes: 

  • a SOC 2 Compliant Data Center
  • data center physical security systems
  • virtual private cloud with redundant virtual server environment
  • 2048-bit encryption
  • Symantec Endpoint virus scanning
  • firewall mechanisms and intrusion detection software
  • infrastructure and application tests.

Application security implies:

  • security access levels and sections
  • encrypted password protection
  • customizable password and access policies
  • multi-factor authentication
  • user account inactivation
  • document print and download controls
  • dynamic watermarking
  • audit tracking and reporting

Collaboration and document management features

Vault Rooms combines document management and request-list management features to optimize collaboration between multiple parties and help to secure workflow.

Document management features that V-rooms provides include drag-and-drop upload, batch upload, templates, folder structuring, document search, data room branding, document watermarking, document viewer, and document security. Another special feature of document management is document collection, which allows users to simplify and arrange documents and task workflows. 

Collaboration features include granular user permissions, blind access (hiding users from seeing each other’s access within the VDR), user-activity tracking, and analytics. Additionally, VRooms offers direct access to external content due to URL links, data room instructions to post instructions and links, and an insightful management dashboard. In addition, it provides customized password management, session timeouts, Q&A, messages, notifications, and many other collaboration features.

Customer support

Unfortunately, Vault virtual data room customer support is accessible in most but not all countries where the company operates. 

However, Lite clients have access to email and phone support during US business hours, Custom clients receive email support during business hours, and Pro clients can access phone and email support 24/7. Although, support is only available in English.

Vault Rooms operates as a cloud-based solution. Desktop operating systems support Mac and Windows. No mobile versions for tablets or mobile phones are available.

Free trial
Yes
Deployment
Cloud, SaaS, Web-Based
Desktop – Mac, Windows
Desktop – Chromebook
Training
Live demo
Videos
Webinars
Documentation
Support
24/7
Email/Help Desk
Knowledge Base
Phone Support
Chat

Additional features

Vrooms uses 30 technology products and services, including HTML5, Google Analytics, and jQuery. Among them traditionally comes Q&A to improve engagement communication, data room customization, password customization, AI, and machine learning. 

Other tools include batch uploading for quickly uploading large files over dedicated TLS/SSL connections, a workflow tool to make tasks, assignments, collaborate and monitor. 

Vault Rooms supports a huge number of file types and allows previews without downloading. The dashboard is convenient for tracking activity processes and status, blind access, messaging, and timeouts.

Pricing plans

VRooms has affordable and clear pricing with three pricing plans. They differ in business scale, the number of admins, storage, and plan features. Payments are monthly, but annual subscriptions are discounted.

  • The Lite Plan includes 1 data room, 15 users, 5 GB of storage, 2 administrators, and a set of basic document management and security features. Additional rooms, storage capacity, and features are available for an extra fee.
  • The Pro Plan provides one data room, an unlimited number of users and administrators, 10 GB of storage, and includes  Lite plan features — plus a few more. Additional features and storage are also available by subscription.
  • The Custom Plan has variable pricing, depending on the features included. Clients can personalize the number of users, admins, rooms, storage capacity, and specific features.

There is a 30-day free trial available for the Lite and Pro plans, and the company also offers a live demo.

Features Checklist
Automatic Backup SSL Security HIPAA Compliant Secure File Viewer Watermarking
Secure Login Two-Factor Authentication
Drag & Drop Full Text Search Bulk Uploading Search/Filter
Multi-Factor Authentication Mobile Access
Activity Tracking Audit Trail Customizable Reports Real Time Reporting
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